Topkapi

Reviews about Topkapi

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  Tom smith Review added: 2018.10.28

  ★ ☆ ☆ ☆ ☆
  Most unprofessional, cheap horrible greasy food ever , were not happy to help after sending a totally unacceptable box of grease and badly Burnt chicken all told it's just taken me 2.15 mins to get a correct refund , I called them up to see what they were willing to do and the poor lass juggling 2/3 phones at once left me on hold for 5mins n I ended up shouting hello anyone there ! Eventually she picked back up , we then had a 3 way conversation of the chef saying he'd get me another one out to Hykeham but would be at least another hr ! By this time I'm wishing it was the chef on the phone coz she didn't deserve to bear the brunt of their shocking food standards and even worse customer care ! Get this , as soon as I said no chance I'll have my money back thank you as that's over 2 hrs since I first rang plus I'd seen their handiwork all of a sudden he's saying he can have another pizza to me in 10 mins ! To Hykeham ! Proper lying to customers trying to mug me off for the sake of profit and they obviously don't care or appreciate people's trade , if it was me i would do whatever it took to make a genuine customer happy but oh no when the delivery driver eventually got back to me(nice guy btw still tipped him ) they had him come to my door with only £8 when I'd paid them £14 fair enough I had ordered a milkshake as well but I didn't need it as I had no food plus it was warm by this time so I had to get on the phone to them again just to get a refund on the shake you'd of thought they would at very least apologise and maybe offer the shake or even send the refund and a new pizza by way of compensating me for what is now 2 and a half hrs of my life wasted plus I've still not eaten ,!ggrr !!good job there was some distance between us as I would of gave them it both barrels if they treated me like that in person only put one star as it won't let you put 0- minus stars !! If u like being treated.like an idiot and your also after going hungry then these guys are your new go to for all your sleazy a needs rant over
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  Jonathan Batty Review added: 2018.09.16

  ★ ★ ★ ★ ★
  Topkapi is a great kebab shop with excellent, tasty food, friendly staff and a high level of hygiene. Have eaten here a dozen times with my kids and we love it. It is also a fun, upbeat place great to hang out for a while. In my experience this is the best kebab shop in Lincoln. Love it.

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